OakfenRidge Refund Policy
Last Updated: April 20, 2023
Thank you for your purchase at OakfenRidge. We offer a full money-back guarantee for all purchases made on oakfenridge.sbs. If you are not satisfied with the product that you have purchased from us, you can get your money back no questions asked. You are eligible for a full reimbursement within 14 calendar days of your purchase.
Conditions for a Refund
After the 14-day period, you will no longer be eligible and won't be able to receive a refund. We encourage our customers to try the product in the first two weeks after their purchase to ensure it fits their needs.
If you have any additional questions or would like to request a refund, feel free to contact us at +44 20 7946 0958.
Non-returnable Items
Please note that certain items are not eligible for a refund. For instance, gift cards cannot be returned or refunded after purchase.
Refund Process
To initiate a refund, please follow these steps:
- Contact us at +44 20 7946 0958 to inform us about your desire to return your product.
- You will be provided with a return number.
- Send the product to WC2E 9HA, United Kingdom, London, 43 Bedford Street, Westminster along with the return number.
Refund Method
Your refund will be processed and applied to the original method of payment. This will happen within a certain amount of days, depending on your card issuer's policies.
Shipping
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Missing or Incorrect Orders
If you do not receive your order or receive the wrong order, you may be eligible for a refund or replacement. Please contact us at +44 20 7946 0958 within 48 hours of the scheduled delivery time.
Amendments to Refund Policy
We may update this refund policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons. The updated policy will be posted on oakfenridge.sbs.
Contact Us
If you have any questions about our Returns and Refunds Policy, please contact us:
- By phone number: +44 20 7946 0958
- By visiting this page on our website: oakfenridge.sbs
- By mail: WC2E 9HA, United Kingdom, London, 43 Bedford Street, Westminster